Terms of service

Terms of Service
Effective date: October 25, 2026

This website is operated by Rocbred Radiance. Throughout the site, "we," "us," and "our" refer to Rocbred Radiance. By visiting robredradiance.com or purchasing from us, you agree to these Terms of Service. If you do not agree, please do not use the site or our services.

1. Online store terms
By using this site, you confirm that you are at least the age of majority in your state of residence, or that you have given consent for your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, and you may not transmit any viruses or malicious code. A breach of these Terms will result in an immediate termination of your services.

2. General conditions
We reserve the right to refuse service to anyone, for any reason, at any time. You understand that your content (not including credit card information) may be transferred unencrypted over networks. Credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, or resell any part of the service or the site without our written permission.

3. Information on the site
We are not responsible if information on this site is not accurate, complete, or current. Material on this site is provided for general information only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information.

4. Products and services
Certain products are available exclusively online through this site. These products are provided in limited quantities and are subject to return or exchange only in accordance with our Return Policy. We make every effort to display product colors and images accurately, but we cannot guarantee that your screen's display of any color will be exact. Hair and beauty products are labeled as accurately as we can verify: where a product is 100% human hair, we say so, and where it is a blend or synthetic, we say that instead. We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction, to limit the quantities of any product, and to discontinue any product at any time. All product descriptions and pricing are subject to change without notice.

5. Fulfillment and shipping
Some items are fulfilled for us by trusted supplier partners, and items in a single order may ship separately and arrive at different times. Delivery estimates shown on each product page and at checkout, and our Shipping Policy, govern your order. We currently ship within the United States only.

6. Orders and billing
We reserve the right to refuse or cancel any order. We may limit or cancel quantities purchased per person, per household, or per order; if we change or cancel an order, we will attempt to notify you using the email or phone number provided at checkout. You agree to provide current, complete, and accurate purchase and account information, and to update it promptly so we can complete your transactions and contact you as needed.

7. Discount codes
Promotional codes may be offered from time to time. Unless stated otherwise, one code may be used per order, codes cannot be combined, and we may change or withdraw a promotion at any time.

8. Third-party links and tools
Certain content, products, and services on this site may include materials from third parties. We are not responsible for examining or evaluating third-party content and will not have any liability for third-party materials, products, or services.

9. Reviews and comments
If you send us reviews, comments, photos, or other submissions, you agree that we may edit, publish, and use them without restriction and without compensation. You agree that your comments will not violate any third-party rights, including copyright, trademark, privacy, or other personal or proprietary rights, and will not contain unlawful, abusive, or obscene material.

10. Personal information
Your submission of personal information through the store is governed by our Privacy Policy.

11. Errors and inaccuracies
Occasionally there may be information on our site that contains typographical errors or inaccuracies relating to product descriptions, pricing, promotions, shipping charges, transit times, and availability. We reserve the right to correct any errors or inaccuracies and to change or cancel orders if any information is inaccurate, at any time without prior notice, including after you have submitted your order.

12. Prohibited uses
You are prohibited from using the site or its content: for any unlawful purpose; to violate any laws or regulations; to infringe upon our intellectual property rights or those of others; to harass, abuse, defame, or discriminate; to submit false or misleading information; to upload or transmit viruses or malicious code; to collect the personal information of others; to spam; or to interfere with the security features of the site.

13. Disclaimer of warranties; limitation of liability
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. The service and all products delivered to you through the service are provided "as is" and "as available," without any representation, warranties, or conditions of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Rocbred Radiance be liable for any injury, loss, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the service or any product purchased through it, to the maximum extent permitted by law.

14. Indemnification
You agree to indemnify and hold harmless Rocbred Radiance from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

15. Severability
If any provision of these Terms is found to be unlawful or unenforceable, that provision shall still be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed; the remaining provisions will continue in full effect.

16. Termination
These Terms are effective unless and until terminated by either you or us. If, in our sole judgment, you fail to comply with any term of these Terms of Service, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to the date of termination.

17. Governing law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of New York, United States.

18. Changes to these terms
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update or change any part of these Terms by posting updates to our website. Your continued use of the site following any changes constitutes acceptance of those changes.

19. Contact information
Questions about the Terms of Service should be sent to us at rocbredradiance@gmail.com.